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Terms Of Reference For Consultant To Prepare Standard Operating Procedures (Sop) For The National Water And Sewerage Authority’s Finance And Human Resource Departments.

Terms Of Reference For Consultant To Prepare Standard Operating Procedures (Sop) For The National Water And Sewerage Authority’s Finance And Human Resource Departments.

The National Water and Sewerage Authority (NAWASA) is seeking an experienced and qualified individual, company, and/or organization as a Consultant for the purpose of preparation of Standard Operating Procedures to guide operations within its Finance and Human Resources Departments.

The Terms of Reference and further information is available for collection at the Office of the General Manager, National Water and Sewerage Authority (NAWASA), the Carenage, St. George’s, between the hours of 8:00 a.m. and 3:00 p.m. or by contacting the Corporate Secretary at This email address is being protected from spambots. You need JavaScript enabled to view it..

The Expression of Interest and Statement of Capability must be submitted in a sealed envelope and must be addressed to the General Manager, National Water and Sewerage Authority, P.O. Box 392, The Carenage, St. George’s, Grenada.

These documents should be submitted by 3rd of March, 2017.

NAWASA…. committed to meeting customers’ needs

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Expressions Of Interest - Customer Care

Expressions Of Interest - Customer Care

Applications are invited from suitably qualified persons to facilitate training for employees in Customer Care, at the National Water and Sewerage Authority (NAWASA), Grenada.

Preamble

As a trained facilitator, it is expected that the incumbent will impart skills and knowledge that would ensure NAWASA Possess a compliment of staff effectively trained in Customer care, with the ability to realise an increase in productivity, the building of effective customer experience and to contribute to the overall profitability of the organization.

MINIMUM PROFESSIONAL QUALIFICATION AND EXPERIENCE

  The Facilitator must possess the following:

  • Attainment of relevant teaching /training certification;

  • At Least (5) years’ experience in delivering training and development programmes and in particular customer care provision, within the service sector.

REMUNERATION

Remuneration will be based upon qualification and experience.

Application should include Curriculum Vitea and (2) recent testimonials in a sealed envelope to the following address:

                         The General Manager

                    Expression of Interest  – Customer Care

                  National Water & Sewerage Authority

P.O Box 392

Or Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

The deadline for receipt of application is February 24th 2017 and would not be considered thereafter. 

Short listed applicants will receive a full tender package.

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NAWASA Nominated for Global Water Award

NAWASA Nominated for Global Water Award

The National Water and Sewerage Authority (NAWASA) had its name sounded on the international market as Grenada was the only country in the region to be nominated for the Global Water Leaders Award.

The global water leader award looks at dramatic performance improvement in a water utility in the developing world. At the center of this achievement was the NAWASA Water Warz Secondary School’s Quiz Competition.

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Rain Water Harvesting System for Blaize

Rain Water Harvesting System for Blaize

THURSDAY FEBRUARY 18, 2016, ST. GEORGE, GRENADA:-‘I think that this is one of the best projects that has been undertaken by any organisation in the past years’, the sentiment shared by Blaize resident Lennon Thomas when asked what are his thoughts on the construction of what would become the first community based Rain Water Harvesting System in Grenada.

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NAWASA Celebrates Silver Jubilee Anniversary

NAWASA Celebrates Silver Jubilee Anniversary

‘25 years of committed service the nation’ was the theme under which NAWASA celebrated its 25th Anniversary.

The National Water and Sewerage Authority (NAWASA) was born on November 25, 1990 when Parliament voted in favour of a name change from what was then Central Water Commission (CWC) as part of its new mantra to offer a more robust, reliable and dedicated service.

Twenty-five (25) years later, the Authority celebrated its Silver Jubilee Anniversary under the leadership of General Manager Mr. Christopher Husbands.

The celebration began on Sunday November 22, 2015 with a Thanksgiving Church Service at the Union Pentecostal Church St. Mark. In attendance were Minister with responsibility for Public Utilities Hon. Gregory Bowen, Parliamentary Representative for St. Mark and Minister for Foreign Affairs Hon Clarice Modeste-Curwen, Chairman of NAWASA’s Board of Directors Mr. Terrence Forrester, General Manager Mr. Christopher Husbands and members of NAWASA’s Senior Management team, employees and specially invited guests.


On Tuesday November 24th, 2015, a team from the Authority was part of a Special Programme on FLOW Community Channel 6 and an Address to the Nation by Honourable Gregory Bowen followed on Thursday November 26th, 2015. Twenty five (25) customers had their accounts credited with $25.00. In an effort to convey gratitude to the general public for the part they have played in NAWASA’s development throughout the years, a community project will be undertaken as part of the Authority’s celebrations.

The curtains came down on the week of activities on Sunday November 29th, 2015 with a Stakeholder Awards Ceremony where the Authority recognized twenty (25) stakeholders who over the years played an active role in the development of the Authority.

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